Privacy policy

This Privacy Policy describes how Altavida Gynecology ("we," "us," or "our") handles information collected through this website. It covers the website only. Information you share inside your medical care — in the office, through our patient portal, or as part of treatment — is protected health information governed by our separate HIPAA Notice of Privacy Practices, not by this policy.

1Information we collect

We collect only what we need to respond to you and to keep the website working well.

Information you give us

• Contact form. When you send a message, we collect your name, email address, phone number (if provided), your area of interest, and whatever you choose to write in the message field.
• Direct contact. If you email or call us using the details on this site, we receive whatever you choose to share.

Information collected automatically

• Basic technical data. Like most websites, our hosting provider records standard server information such as your approximate location, browser type, and the pages you visit, to keep the site secure and reliable.
• Preferences stored on your device. We save small settings in your browser's local storage — your light/dark theme choice and any accessibility-toolbar preferences — so the site remembers them on your next visit. These stay on your device and are not sent to us.

2How we use your information

We use the information above to:

• Respond to your message, question, or consultation request;
• Contact you about an appointment, membership, or service you asked about;
• Operate, secure, and improve the website;
• Reduce spam and abusive submissions; and
• Meet our legal and regulatory obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

3Third-party services

A few trusted providers help us run the site. Each handles data under its own privacy policy:

• NetlifyHosting & forms
  Hosts the website and processes contact-form submissions, then delivers them to our team. See the Netlify Privacy Policy.
• Google reCAPTCHASpam protection
  Protects our contact form by telling humans apart from bots. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
• Google MapsLocation map
  Displays the interactive map on our contact page. The same address is always available as plain text. Subject to Google's Privacy Policy.
• athenahealthPatient portal
  Provides our secure patient portal, linked from this site. The portal is governed by its own terms and our HIPAA practices, not this policy.

4Cookies & local storage

Our own site does not use advertising or tracking cookies. We use your browser's local storage only to remember your theme and accessibility preferences. Some third-party services above (notably reCAPTCHA and Google Maps) may set their own cookies when you use those features; you can control cookies through your browser settings, though disabling them may affect the map or form.

5How we protect & keep information

The site is served over a secure (HTTPS) connection, and we apply standard security headers to harden it. We keep contact-form messages only as long as needed to respond to you and maintain a reasonable record of our correspondence, then dispose of them securely.

6Your choices

• Reach out anytime. You can ask what information we hold about you, request a correction, or ask us to delete a website inquiry — email privacy@altavidagyn.com.
• Opt out of follow-up. If you'd rather we not contact you about an inquiry, just let us know.
• Manage your device. You can clear local-storage preferences and cookies through your browser at any time.

7Children's privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children through the site.

8Changes to this policy

We may update this policy as our website or services change. When we do, we'll revise the "Last updated" date above. Material changes will be reflected here on this page.